Online store St.Erme performs delivery of any goods by its own Delivery Service.
Cost of courier delivery
Delivery of goods is free of charge.
For countries outside the European Union, in particular for the Russian Federation, the cost of delivery of goods from our store - 500 rubles, provided you choose our courier delivery method when ordering the goods. Payment must be made at the time of delivery.
Delivery time
Delivery time is coordinated with the Delivery Service manager, who will definitely contact you immediately after you place your order.
Attention! Wrong phone number, inaccurate or incomplete address may cause additional delay! Please check your personal data carefully when registering and placing an order. Confidentiality of your registration data is guaranteed.
Delivery is made daily from 10:00 am to 8:00 pm, Saturday from 10:00 am to 2:00 pm, no delivery on Sunday. Goods ordered by you on Saturday and Sunday are delivered on Monday. Delivery time depends on the time of order placement and stock availability:
- if the order is confirmed by the Delivery Service manager before 12:00, the goods can be delivered on the next working day between 10:00 and 15:00 or between 15:00 and 20:00;
- if the order is confirmed by the Delivery Service manager after 12:00, the goods can be delivered on the next working day between 15:00 and 18:00.
You can also specify any other convenient delivery time, and the purchase will be delivered at your convenience. Other delivery time, as well as delivery time to the settlements of the region is determined by agreement with the customer.
Place of delivery
Online store St.Erme delivers worldwide in cooperation with express courier services UPS and DHL.
The St.Erme online store is not responsible for any delay in the delivery of your order due to extended customs control and customs operations, as well as extraordinary circumstances beyond the control of St.Erme.
Delivery is carried out to the address specified when placing an order. If it is necessary to deliver the goods to a different address, it is necessary to inform the address to the Delivery Service manager, who will contact you directly after placing an order on the site.
Rules
Upon delivery you will be given all necessary documents for the purchase: sales and cash receipts, as well as warranty card. The price indicated in the documents handed to you by the courier is final, the courier does not have the right to adjust the price. Delivery costs are marked in the purchase documents in a separate column.
Attention! Please remember that you should check all technical parameters and consumer properties of the purchased goods with our manager before purchasing the goods. The delivery service employees are not responsible for providing consultations and comments on the consumer properties of the product. If you need to install the goods purchased in our store, you need to inform our manager about it. When delivering the ordered goods to you, check the completeness of the delivered goods, operability of the goods, compliance of the delivered goods with the description on our website, also check the goods for mechanical damage. If you do not make claims about mechanical damage when receiving the goods, then such claims are not considered. In case of questions, wishes and claims, please contact us at the following coordinates:
Delivery service
Email: sales@st-erme.com
