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Privacy

Personal data of the User/Buyer is processed in accordance with the Federal Law “On Personal Data” no. 152-FZ.

When registering on the Site, the User provides the following information: Surname, First Name, Patronymic, contact phone number, e-mail address, delivery address.

By submitting their personal data to the Seller, the Website Visitor/User/Buyer agrees to their processing by the Seller, including for the purposes of fulfillment of the Seller's obligations to the Website Visitor/User/Buyer within the framework of this Public Offer. Site Visitor/User/Buyer within the framework of this Public Offer, the possibility of communication with the Site Visitor/User/Buyer. Website/User/Buyer, to promote the Seller's Goods and services, to conduct electronic and sms surveys, monitoring the results of marketing campaigns, invitations to participate in ongoing programs to improve the quality of service, customer support, customer care, and customer service. improvement of service quality, customer support, organization of delivery of Goods to Buyers, ensuring process of returning the Goods from the Site Visitor /User/Buyer, execution of consumer credit from the Seller's partner company, organizing prize drawings among the Site Visitors/Users/Buyers, monitoring the satisfaction of the Visitors/Users/Buyers, controlling the satisfaction of the Visitors/Users/Buyers with the Goods. Buyers, monitoring the satisfaction of the Site Visitor / User / Buyer, as well as the quality of services, rendered by the Seller.

Processing of personal data means any action (operation) or a set of actions (operations) performed with or without the use of automation equipment (operations) performed with the use of automation means or without the use of such means with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating) personal data, including collection, recording, systematization, accumulation, storage, clarification (update, extraction, use, transfer (including transfer to third parties, not excluding the following transborder transfer, depersonalization, depersonalization, blocking, deletion, and destruction of personal data, blocking, deletion, destruction of personal data.

St.Erme has the right to send information, including advertising messages, to the e-mail and mobile phone of the User/Buyer with his/her consent. The User/Buyer's cell phone with his/her consent, expressed through his/her actions, unambiguously identifying this subscriber and allowing to reliably establish his/her will to receive the message. receipt of the message. The User/Buyer has the right to refuse to receive advertising and other information without explaining the reasons for refusal by informing St.Erme of its refusal by sending the corresponding application to the e-mail address St.Erme: sales@st-erme.ru. Service messages informing User/Buyer about the order and its processing stages are sent automatically and cannot be rejected by the User/Buyer. rejected by the User/Buyer.

Withdrawal of consent to the processing of personal data is carried out by withdrawing the acceptance of this Public Offer in the form specified herein. offer in the form specified herein. More information about the processing of personal data and the procedure for exercising the rights, provided by the Federal Law No. 152 “On Personal Data” here.

St.Erme have the right to use technology «cookies». «Cookies» do not contain confidential information. The Visitor / User / Buyer hereby consents to the collection, analysis and use of cookies, including third parties for the purposes of statistics generation and optimization of advertising messages.

St.Erme receives information about ip-address of the Website visitor www.st-erme.ru. This information is not used to identify the identity of the visitor.

St.Erme is not liable for the information provided by the User/Buyer on the Website in a in a publicly available form.

St.Erme has the right to record telephone conversations with the User/Buyer, including for the purpose of improving the quality of service. improve the quality of service. In this case St.Erme undertakes to: prevent attempts of unauthorized access to the information obtained during telephone conversations directly related to the fulfillment of Orders, in accordance with paragraph 4 of Art. 16 of the Federal Law of 27.07.2006 N 149-FZ “On Information, Information Technologies”. 27.07.2006 N 149-FZ “On Information, Information Technologies and Information Protection”..  

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